Returns :
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you installed the APP and registered your watch, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase from us.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

At the time of return ,if you already activated your plan then an additional amount of $15 will be deducted from your refund, if you didn’t activate your plan then this amount will not be deducted.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@famguards.com

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@famguards.com and send your item to: 409 Water St, Kissimmee, Florida US 34747.

Shipping

To return or exchange your product, you should mail your product to: 409 Water St, Kissimmee, Florida US 34747

You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 We recommend that you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You can review the most current version of Refund policy at any time on this page.

We reserve the right to update, change or replace any part of this policy by posting updates and/or changes to our website. Any such change will be effective immediately upon posting the modified version of this policy on the website.  

Famguards

1/1/2017